Fleet Couriers Migration to Dispatch Science Portal

We are excited to announce that Fleet Couriers, part of the American Expediting brand, is transitioning from its current Xcelerator system to the new and improved Dispatch Science system.

This upgrade will go live on December 1, 2024, and is part of our ongoing commitment to providing you with the best possible service across the United States and Canada.

What You Need to Know:

New Order Portal: Once the transition occurs, you will begin using the new Dispatch Science portal to place your orders. You will be able to access the portal using the email associated to your username. 

Exciting New Features:
  • Enhanced Order Management: Streamline your order placement with our intuitive interface and tracking capabilities.
  • Improved Route Planning: Benefit from advanced algorithms that optimize delivery routes for efficiency and timeliness.
  • Real-Time Updates: Stay informed with real-time notifications and updates on your orders.
  • Reporting: Access detailed reports and analytics to help manage your logistics more effectively.
 

 Documentation and Training:

We have created short, easy-to-follow videos ranging from 1 to 5 minutes to help you navigate the new system. These resources are designed to ensure a smooth and easy transition for you and your team.
Dispatch Science Training Videos
 
Dispatch Science Overview PDF
 
Dispatch Science  Order Entry & Tracking PDF

Accessing the New Portal:
You will be able to access the Dispatch Science portal via the following link: https://fleetcouriers.dsapp.io/.

Support and Assistance:
Our dedicated support team is here to help you during this transition. Should you have any questions or require assistance, please do not hesitate to reach out to us at helpdesk@amexpediting.com.

We appreciate your cooperation and understanding as we make this important upgrade. We are confident that the Dispatch Science system will significantly enhance your experience with Fleet Couriers, an American Expediting company.

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